Policies

Smoking. All our rooms are non smoking. Smoking is however permitted outside rooms where seating and ash trays are available, provided it does not inconvenience other guests. As rooms are STRICTLY NON-SMOKING” a significant cost will be charged to clean and vent rooms should guests not comply.

Pets. For health and hygiene reasons, pets are not permitted in the rooms.

Courtesy to other guests. We have a quiet township and motel complex. Please avoid undue noise, use of the dryers, or loud television after 10pm.

Book-In Times. Guests are able to access their rooms (Book In at 1300hrs) and should vacate their rooms by 1000hrs.

Agreements. All prices quoted are GST inclusive, where GST is applicable.  Please note that our Tariffs are subject to change without notice. 

Deposit Policy

  • All reservations require a deposit to confirm and guarantee their reservation.
  • To confirm, you can either leave a credit card, cheque/money order number, or send a cheque/money order.
  • The credit card number, including expiry, card type and name of card holder is held as a guarantee only.
  • A deposit of 1 nights accommodation by cheque/money order will guarantee your reservation.

Cancellation Policy

  • Please book wisely as our cancellation policy is as follows:
  • A reservation that is cancelled less than 72 hours prior to arrival will forfeit the deposit. For guests that have left a credit card number the value of one night's accommodation will be charged to their credit card.
  • A reservation that does not show will forfeit their deposit. For guests that have left a credit card number the value of one night's accommodation will be charged to their credit card. 
  • A reservation that is cancelled 72 hours or more prior to arrival will receive a full refund of their deposit. For guests that have left a credit card number the card details held on file will be destroyed.

We view privacy as a serious matter and we strictly adhere to the Privacy & Personal Information Protection Act (1988) and it's Information Protection Principles.  Because your privacy is important we do not collect sensitive information nor do we sell, rent or trade your personal information without your consent.  We will also take reasonable steps to make sure that the personal information we collect use or disclose is accurate, complete and up to date.